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Social Community Manager

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Job Description

The Company

Our client is one of Australia's leading Investment Managers. They believe that their success is driven by the quality and experience of talented people working together to deliver optimum client investment outcomes to the Australian market.

The Opportunity

We are looking for a passionate Social Community Manager to lead and manage the organisation's online communities on social media including Facebook, Twitter, Instagram, LinkedIn and YouTube.

Key Accountabilities

  • Facilitate social media communities for the organisation including responding to messages, queries, complaints and customer reviews with the objective of improving brand perception and customer experience
  • Collaborate with the broader marketing team to grow the social following for the organisation through various strategies
  • Establishing online community guidelines
  • Use analytics tools to monitor performance in line with social media metrics
  • Budget Management

To be successful in this role you will have

  • At least 2 years' experience in social community management with in depth knowledge of social media platforms and insights
  • Expert in community management navigation tools
  • Clear verbal and written communication and strong interpersonal skills
  • 2+ years' experience in customer service, sales or marketing

Why Apply

  • A chance to own your space and share your knowledge
  • Collaborative team culture
  • Company focused on growth

Your next steps

This is an exciting opportunity to join a growing, dynamic team and really be involved in the continuing development of this organisation. If interested please apply now or call Vanessa Lalani on 0410 001 819 or Ai Iwami on 0451 193 774. Please note, all conversations will remain confidential.

Whether you are a sports fanatic, shark diver or part time antique collector, we celebrate your uniqueness.

Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us

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