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Senior Workforce Management Specialist

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Job Description

The Company

Our client is one of Australia's top insurance providers. They are Australia's largest not-for-profit health fund, covering over 1.7 million members with health, life, travel and pet insurance and their vision is to make healthcare understandable, affordable, high quality and member centric.

The Opportunity

The Senior Workforce Management Specialist is responsible for managing HR systems, reporting and analytics. The role provides the team with day-to-day support and guidance on general matters prior to escalation, manages vendor relationships to ensure effectiveness and cost efficiency and also supports and delivers HR projects as required.

Key Accountabilities

  • Ensure workforce data integrity and accuracy across HR systems

  • Diagnose, troubleshoot, and resolve escalated technical issues (Tier 2)

  • Educate end users to build capability and enhance their experience

  • Ensure HR systems and workflows are configured correctly and in compliance with company policies, government regulations and audit compliance

  • Develop and implement operational process improvements that maximise the use of existing systems in the most effective way​ and enhance the user experience

  • Document and map HR system processes and workflows

  • Provide subject matter expertise to assess system updates and oversee roll out

  • Contribute to technology solutions by providing input to business requirements gathering, process mapping and evaluation, systems testing and education and training of end users

The ideal candidate for this role will have:

  • Experienced in reporting, workforce analytics, data analytics.

  • 5 years + experience in HR systems.

  • Advanced Excel skills mandatory.

  • Understanding of HR processes, standards, and procedures.

  • Good communication and stakeholder management skills.

Why Apply?

  • Be part of a high performing, market leading and dynamic organisation

  • Inclusive Work culture

  • Flexible work arrangement

Your next steps

If you would like to work for a company that places enormous value on their employees, then please apply now. Alternatively, please call Hima Arafath on 0452089967 for a confidential conversation.

Whether you are a sports fanatic, shopaholic or part time antique collector, we celebrate your uniqueness.

Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us

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