Our client is a distinctive and fast-growing player within the insurance sector, recognised for redefining what great looks like in a traditionally structured market. They have built a brand that customers genuinely connect with, underpinned by strong commercial performance, disciplined governance and a sharp focus on delivering meaningful customer outcomes.
Beyond their market reputation, they have cultivated a culture that is energetic, collaborative and refreshingly human. Flexible hybrid working is embedded, and the environment is inclusive, engaging and genuinely supportive, a place where people are encouraged to bring their whole selves to work.
The Opportunity
We are partnering with this high-performing organisation to appoint a Capabilities Manager (Product) on a 12-month contract (fixed-term basis).
This is a pivotal role supporting the delivery of the product and customer strategy by strengthening the capabilities, processes and governance frameworks that enable effective product development and execution. You will work in close partnership with Product, Pricing & Partnerships, Operations, AI, Risk, Legal & Compliance and IT & Change to ensure ways of working are structured, scalable and aligned to regulatory expectations.
You will play a key role in translating strategic product direction into clear, repeatable and well-governed processes, safeguarding intellectual property, improving execution discipline and uplifting capability across the product lifecycle.
Experience within General Insurance and an understanding of regulated product environments will be highly regarded.
Key Accountabilities
Documenting and refining product processes, operating models and governance frameworks to enable consistent, compliant execution.
Identifying capability gaps and translating product strategy into practical improvements across processes, tooling and ways of working.
Supporting new product and value-add initiatives with clear, structured analysis and governance documentation.
Partnering with cross-functional stakeholders to align product roadmaps with technology priorities and drive efficiency through smarter processes and automation.
About You
Proven experience uplifting capability frameworks within complex, regulated environments.
Strong background in process documentation, operating model design and governance structures.
Working knowledge of product delivery lifecycles and how product, technology, operations and risk intersect.
Demonstrated ability to analyse complex information and convert it into clear, structured and actionable documentation.
Confident stakeholder engagement skills, with the ability to influence across multiple levels of the organisation.
A proactive, hands-on approach with the ability to operate autonomously in a fast-paced environment.
Why Apply
Work in a vibrant, fun, and highly collaborative environment.
Influence key product processes with tangible outcomes in a short-term, high-impact role.
Experience working in a business celebrated for its culture and team spirit.
Also, the amazing flexibility to bring your pet to the office.
If you enjoy bringing clarity to complexity, strengthening foundations and enabling high-performing product teams to deliver compliant, customer-focused outcomes, this could be your next move. Please click APPLY to submit your application. For a confidential discussion, please reach out to Ryan at rclarke@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.
