Our client is a reputable mutual bank, where profit for purpose is their business model and are 100% owned by their members. Due to growth, they are looking for a passionate senior communications professional to join them and elevate their communication strategies, with a strong focus on regulatory, customer and product communications.
The role
As the Communications Lead, you will lead a small team and be responsible for developing and delivering impactful internal and external communications. You will have proven experience and knowledge in regulatory communications within the financial services space.
Key Accountabilities
Develop the end-to-end strategy for member contact, defining how often the organisation communicates with members. Establish clear principles including communication style, tone of voice, channel selection, and visual identity.
Lead the development and implementation of communication programs to support key regulatory and business projects, ensuring clear, timely, and accurate information is delivered to members and stakeholders.
Create new and engaging, high-quality content for newsletters, email campaigns, social media, websites, and other platforms.
Lead and mentor a team of communications professionals, providing guidance and support to ensure effective execution of communication strategies.
Develop and deliver crisis communication strategies to effectively manage and mitigate risks during unforeseen events.
To be successful in this role you will have:
7+ years' experience in leading communications teams, with a strong focus in regulatory, member and product communications.
Regulatory comms experience within Financial Services essential
Large customer transformation experiences desirable
Demonstrated Experience delivering multi-channel communication campaigns, with clear tracked success metrics
Strong people management experience
Why Apply?
Great opportunity to work for a reputable brand going through growth
Self-starter who displays high energy and self-motivation
Diverse organisation with a strong culture
Next Steps
If you want to work for a recognised global brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Ai on 0451 193 774 or Vanessa on 0410 001 819. Alternatively, click APPLY.
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We only partner with clients who embrace diversity and are committed to cultivating the individuality of each and every employee. We encourage people with different beliefs, abilities, backgrounds and life experiences to apply.
