Job Description
The Company
Our client is a consumer led, product focused company with a brand name that people love and trust. They are an Australian brand who is reinventing the mortgages industry. They are looking for an experienced Content Designer/Digital Copywriter to join their passionate Customer Experience Team.
The Opportunity
Applying digital best practice, this permanent full-time role provides an exciting opportunity to use your strong customer facing copy writing skills, user journeys, implementation and optimisation providing a great experience for their customers on the website. You will be highly organised with excellent stakeholder and project management skills to develop and manage the content and publishing calendar.
Key Responsibilities:
- Creatively design the journey / design layout on the newly refreshed website
- Work across development and implementation of content and solutions across the site aligned to the strategy
- Be able to create web ready digital copy and articles for stakeholders across the business sectors on a range of subjects related to mortgage broking, home loans and financial services; with an aim to educate and inform customers and generate new leads
- Develop, manage and implement content and editorial user style guides
- Actively audit the website to identify and update content, UX and SEO issues
To be successful in this role you will have:
- A good understanding of data and analytics - be able to optimise and identify opportunities to enhance the content on the website
- The ability to manage competing deadlines and concurrent projects at the same time
- Excellent communication, presentation and verbal skills and a proven ability to communicate across a wide group of stakeholder relations
- Innovation - be solutions led and creative with ideation utilising best practice digital UX experience
- Strong experience with content management systems (CMS) and Content Databases
- A passion for digital, human centred design (HCD) with high energy and a true self-starter!
Why apply?
- Great opportunity to secure a permanent role in a leading Australian financial institution
- Work within a fast-paced high performing team
- Use your passion for all things digital to drive the strategic direction of this growing business
Your next steps
If you want to work for a recognised home-grown brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Skye Griffiths on 0451 193 774 or click APPLY.
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