Our client is a strong player in the automotive finance industry and due to growth are looking to appoint a number of roles within their digital team to assist in accelerating the improving and enhancing of the digital customer experience across their platforms and drive business growth.
The role
The Digital Program Manager will be responsible for taking the lead on managing end to end digital initiatives for the business, aligning to the company's strategic goals. Acting as the key liaison between IT and the business, you will be required to understand gaps and business requirements and work closely with IT to deliver, defining and documenting program objectives for digital initiatives.
Key Accountabilities
Take the lead on managing end to end digital initiatives, planning and executing digital programs designed to enhance customer experience and operational efficiency
Identify and prioritise digital initiatives, working closely with IT and the business and ensuring alignment with business needs and requirements
Define and document program objectives, scope and deliverables - including business cases for digital initiatives as required
Present back to leadership and key stakeholders on program updates and performance metrics
Define change management activities around communications, training and education, presentations and launch plans
Analyse data to measure success and identify areas of improvement, preparing and delivering comprehensive reports on program outcomes.
To be successful in this role you will have:
Essential: A strong understanding of the automotive/automotive financial services industry in a sales capacity including trends, challenges, opportunities
Strong proficiency in digital technologies, platforms and tools relevant to the automotive industry
Proven people management experience and leadership skills as well as stakeholder management
Strong project management skills
Why Apply?
Great opportunity to work for a reputable brand going through growth
Join at a time where your role will be key to success for the company's digital journey
Diverse organisation with a strong culture
Next Steps
If you want to work for a recognised global brand with strong culture values and the ability to grow your career this will be the opportunity for you. For a confidential discussion, please contact Ai on 0451 193 774. Alternatively, click APPLY.
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We only partner with clients who embrace diversity and are committed to cultivating the individuality of each and every employee. We encourage people with different beliefs, abilities, backgrounds and life experiences to apply.
