Job Description
The Company
Our client is Australia's leading insurance with a proud heritage of protecting Australian medical professionals for over 100 years. They are well known for providing products and services to their members and play a broader community role by advocating for improvements in the healthcare system and in quality, safety, and professionalism in medicine, through delivering education and research activities.
The Opportunity
About the Role
This role assists with reporting and monitoring of activities within the function and team.
Key Accountabilities
- Identify and develop a framework of indirect data points that can assist with further improvements to the process from sources such as call transcripts, payments performance, and competitor changes.
- Accurate and timely reporting of member progress and high-level trends to target.
- Ensuring that out of system reporting and activity is captured and incorporated to create a complete picture.
- Identification of emerging issues in retaining specific customer subsets
The ideal candidate for this role will have:
- 2-4 years' experience in an analytical/reporting/ insights role
- Health Insurance or Insurance background highly preferrable
- Solid Analytical & reporting skills (very strong Excel skillset required)
- Good experience with Dashboard reporting, insights, storytelling and predictive analytics
Why Apply?
- Be part of a high performing, market leading and dynamic organisation
- Inclusive Work culture
- Flexible work arrangement
Your next steps
If you would like to work for a company that places enormous value on their employees, then please apply now. Alternatively, please call Hima Arafath
on 0452089967 for a confidential conversation.
Whether you are a sports fanatic, shopaholic or part time antique collector, we celebrate your uniqueness.
Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us
