We are currently working with one of Australia's largest industry superfunds who have a vision to be the most trusted choice for super, retirement and advice. They are currently going through an exciting digital transformation and are looking for some Content professionals to join their team on 6-month contracts, based in either Sydney or Melbourne.
The Opportunity
We have 2 great opportunities for a Digital Content Experience Lead to strategise and lead the content overhaul for the website and digital channels, and a Digital Content Business Analyst to work closely with the Lead and support the execution and delivery side of the project, to join the Member Growth team in being an integral part of the organisation's digital transformation process.
Key Accountabilities
Manage and deliver content creation and change across multiple customer facing digital properties
Support the content design by considering and documenting relevant business rules, disclaimer/risk requirements, voice of customer inputs and member journeys
Facilitate and drive the content experience process including approach, workshops and decisions around content uplift with key stakeholders and approval process
Work in collaboration with development team in an agile environment to test the build against written requirements before changes are handed over to stakeholders for user acceptance testing
Assess current content across all existing digital properties and design a content future state using specifications/rules from Content BA
The Digital Content BA will support the Content lead ensuring all user stories supporting strategy and approach, while developing and managing the content backlog
To be successful in this role you will have
Experience in writing digital content for digital assets including servicing (informative / educational) content, with proven Digital experience and knowledge of 5+ years in defining new digital products and solutions
Experience in a financial services environment especially understanding of superannuation context preferred
Knowledge of agile principles
Demonstrated experience conducting analysis of business needs, as well as strong documentation writing skills especially writing user stories
For the BA role, business analysis skills ideally gained from working in Agile and Waterfall environments with an ability to adapt to differing project methodologies
Why Apply
Exciting roles with a variety of work
Collaborative team culture
An opportunity to be a part of an amazing project for a great brand
Your next steps
This is an exciting opportunity to join a growing, dynamic team and really be involved in the continuing development of this organisation. If interested please apply now or call Vanessa Lalani on 0410 001 819 or Ai Iwami on 0451 193 774. Please note, all conversations will remain confidential.
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