I help place top-tier Digital Product, Tech Innovation, SaaS Platform, Web & Mobile leaders and senior managers across tech-led spaces - the kind of people who’ll not only meet your expectations but exceed them.
Location: Sydney / Hybrid opportunities Industry: FinTech / Financial Services / Digital Platforms
The Opportunity
Parity Consulting is currently building a network of Senior Product Managers who specialise in lifecycle growth and retention.
We are working closely with a number of high-growth digital and fintech organisations who are increasingly focused on maximising the value of existing customers - not just acquiring new ones. As a result, we are keen to connect with Product Managers who have built strategies and product experiences designed to increase activation, utilisation, renewal, and long-term customer value.
This is not a traditional product role focused purely on feature delivery. Instead, these roles sit at the intersection of product, data, and commercial strategy, with a clear mandate to strengthen retention and lifecycle engagement.
About the Role
In these types of roles, Senior Product Managers take ownership of the post-acquisition customer journey - shaping how customers engage with a product after onboarding and ensuring the experience continues to deliver value over time.
You would typically partner with Data, Risk, Finance, Growth, and Engineering teams to design scalable product capabilities that improve retention outcomes and drive measurable commercial impact.
The focus is on turning single-use customers into long-term, engaged users through thoughtful product design, behavioural insights, and data-driven lifecycle strategies.
Key Areas of Focus
Lifecycle Strategy Designing and delivering product initiatives that strengthen engagement across the full customer lifecycle - from activation through to renewal and repeat usage.
Product-Led Retention Building features and experiences that proactively reduce churn, including self-serve journeys, in-product prompts, and automated re-engagement mechanisms.
Customer Lifecycle Optimisation Improving the product experience after onboarding to encourage deeper utilisation, repeat engagement, and long-term customer relationships.
Commercial Product Thinking Translating business objectives, pricing models, or eligibility rules into scalable product logic that supports sustainable growth and retention.
Cross-Functional Collaboration Working closely with teams across data, engineering, finance, and risk to ensure lifecycle initiatives deliver measurable impact to customer value and portfolio performance.
Ideal Experience
We are particularly interested in speaking with Product Managers who bring:
Experience building product strategies focused on retention, lifecycle engagement, or repeat usage
A track record of delivering product-led growth initiatives beyond initial acquisition
Strong commercial thinking, with the ability to link product initiatives to customer lifetime value, portfolio performance, or revenue growth
Experience partnering closely with data teams to identify behavioural signals and engagement opportunities
Confidence working in cross-functional environments involving technical, commercial, and operational stakeholders
Backgrounds in fintech, lending, SaaS, marketplaces, or other digital platforms where retention and utilisation are key success metrics
Why Connect?
Parity Consulting partners with a range of innovative fintech and digital organisations across Australia. While this specific opportunity is not yet live, we are proactively building our network of Product Managers who specialise in lifecycle growth and retention, as this skillset is becoming increasingly sought after.
If your experience centres on driving long-term customer engagement through product, we would love to connect.
